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Heather J Flores

My Contributions

Strategy

UX Strategy

Information Architecture

Design

Wireframes

High-Fidelity UI

Development

Front-End Development

Shopify Theme Customization

Liquid Custom Development

Optimization

Responsive Development

Quality Assurance

Overview

Pipeline Games had recently refreshed its brand but their existing Shopify website no longer reflected the new identity or supported an intuitive shopping experience. The goal was to redesign and rebuild the site while improving navigation, merchandising, and overall usability.

Working across strategy, UI design, and front-end development, I redesigned the website around the capabilities of the selected Shopify theme to create a solution that was both visually engaging and easy for the client to maintain long term.

The result was a modern ecommerce experience with improved information architecture, reusable product templates, custom Shopify functionality, and a scalable foundation that continues to support the business today.

Before & After

A complete redesign transformed an outdated ecommerce experience into a modern Shopify storefront with improved navigation, stronger merchandising, and a scalable foundation.

Original Website

Pipeline Games original website before redesign

Redesigned Website

Pipeline Games redesigned Shopify homepage

Scroll to explore the full redesigned homepage

The Challenge

Existing Navigation

The original website contained a large number of products organized in a confusing navigation structure, making it difficult for customers to quickly find products.

Outdated Experience

The website no longer reflected the company's updated branding or provided the modern shopping experience expected from an ecommerce store.

Platform Constraints

The new website needed to work within an existing Shopify theme while minimizing long-term maintenance and future theme update conflicts.

Live Website Migration

Because the existing Shopify store remained active throughout development, all structural changes, collections, navigation, and launch planning had to be carefully managed without disrupting current customers.

My Approach

Discovery

I evaluated the existing website, analyzed the navigation, reviewed the client's new brand guidelines, and mapped a new information architecture focused on improving usability and product discovery while supporting business goals.

Design Strategy

Using the selected Shopify theme as a technical foundation, I created wireframes and high-fidelity designs in Figma that balanced visual improvements with scalable implementation and long-term maintainability.

Build & Refine

The new website was developed alongside the client's live Shopify store, requiring careful planning around navigation, collections, redirects, and launch activities. Custom Liquid functionality was added only where it provided meaningful value while keeping the solution easy to maintain.

Key Improvements

Improving Navigation

The original website's navigation had grown organically over time, making product discovery difficult.

Redesigned the information architecture and collection structure to simplify browsing while supporting future product growth.

Created a more intuitive shopping experience that improved usability and merchandising opportunities.

Flexible Product Templates

Each product required different specifications and supporting content.

Built a single reusable product template powered by Shopify metafields that dynamically displayed dimensions, specifications, downloadable PDFs, videos, and custom CTA buttons.

Reduced template maintenance while giving the client complete flexibility without requiring code changes.

Custom Lead Generation

The client wanted to collect emails before allowing visitors to download their merchandising guide.

Developed a custom download experience integrated with Constant Contact that remembered returning visitors using browser storage and reduced duplicate submissions.

Improved lead generation while creating a smoother user experience for returning customers.

Product Image Standardization

Hundreds of inconsistent product images disrupted the layout and product grid.

Standardized every product image to a consistent square aspect ratio and updated the Shopify catalog.

Created a more cohesive shopping experience while improving product presentation and overall visual consistency.

Project Impact

User Experience

Simplified navigation

Improved product discovery

Updated consistent design

Technical Improvements

Reusable product templates

Dynamic metafield-driven content

Easier long-term maintenance

Business Value

Improved online purchase experience

Better lead generation

Scalable Shopify architecture

Ready to Bring Your Next Project to Life?

Whether you're starting a project from scratch or looking for someone to join an existing team, I'd love to hear how I can help.

[email protected]